Online Orders
Are all your online plants organic? Yes. Every plant sold through our online shop is certified organic. Conventional plants are only available through our wholesale service.
Who is the online shop suitable for? Our online shop is ideal for smaller growers, city farms, smallholders and allotment associations — anyone who wants high quality organic plants without needing to order in bulk.
What does delivery week mean? The weeks of the year are numbered 1 to 52 (or sometimes 53). You can download the calendar from our Downloads page to see what dates fall within a certain delivery week
Can I choose my delivery week? Yes. When ordering, you’ll select the week you want your plants delivered. Plants are only listed in the weeks they are suitable for planting.
What if the plants I want aren't available when I want them? We only have plants available when they are suitable for planting out. If the delivery week is not showing as an availiable option, it usually means we don't advise planting at this time.
Do you offer discounts for larger online orders? Yes. Discounts are automatically applied when multiple trays are ordered for the same delivery week.
Can I place an order over the phone? Yes, but please note that we charge an admin fee for orders placed by phone.
Do you do use peat? All the trays that are available online are grown in peat free growing media.
Where can I find my invoice? A link to your invoice will be on your order confirmation and despatch confirmation email. Alternatively if you have an account, once you’re logged in, click the account icon to the right of the search bar and select “My Orders.” On this page, you’ll see a PDF button to the right of each order. Clicking this will open the invoice for that order, which you can then save or print.
Are there any cut off dates for ordering? Yes. Each species has its own sowing schedule, based on how long it takes to grow and be ready for the correct delivery week. Every Thursday morning we review what needs to be sown for the upcoming cycle. Once that cut‑off passes, the available stock for those species will drop, sometimes from a high number to a much lower one, or even to zero because the sowing window has closed. To make sure you can order the full quantities you need, please refer to our Cut Off Dates PDF, which shows the last date you can place unrestricted orders for each delivery week.
Delivery (Online Orders)
When do you dispatch orders? Orders are dispatched on the week that you order them for. We dispatch between Monday and Wednesday. Dispatch may fall on any of these days and will not necessarily be the same each week.
Which courier do you use? Most parcels are sent via APC, though some may be delivered by DPD.
Do you send plants out on Fridays? No. We never dispatch on Fridays or the day before a bank holiday to avoid delays in transit.
How will I know when my order has been sent? You’ll receive an email from the courier with tracking details. Please keep an eye out for this and use the courier’s delivery options if you won’t be at home.
Can I return my plants? No. We cannot accept returns because plants are perishable and cannot be resold once they leave the nursery.
Wholesale
Do you offer conventional (non organic) plants? Yes. Our wholesale range includes both organic and conventional plants. Only the online shop is fully organic.
What is the minimum wholesale order? The minimum order is 4,000 plants, with at least 1,000 plants per variety.
What is the maximum order size? We can grow very large quantities — up to and over 1,000,000 plants in a single order.
How do I request a wholesale quote? Please email your company details and requirements to jordan@delfland.co.uk.
Do you only do organic plants? No, although organic plants are a large part of our business, we do offer conventional plants too.
On-site Shop
Do you have a shop on site? Yes. Our nursery shop is open all year and stocks seasonal bedding plants, container plants, vegetable plants, herbs and glasshouse plants such as tomatoes and cucumbers etc.
Do you sell pots and compost? Yes. We stock terracotta pots, oak tubs (recycled barrels), hanging baskets, patio pots, bagged compost and garden sundries.
Should I call before visiting? It’s a good idea to ring ahead on 01354 742022 to check availability.
